Delivery and Return

Delivery

Special Summer Campaign - FREE Premium Airport Delivery!

Free Airport Delivery

Delivery Fee : Free.

Please check the business hours of your pick up location to ensure you get your order
on time.

Locations and office hours

NARITA / Terminal 1
[Dep.Central Bldg, 4F - Post Office]
08:30-20:00 365 days Pick Up Location MAP
NARITA / Terminal 2
[Dep.Main Bldg, 3F - Post Office]
08:30-20:00 365 days Pick Up Location MAP
KANSAI (KIX)
[Terminal 1 Bldg, 2F (South) - Post Office]
09:00-17:00 365 days Pick Up Location MAP
Chubu(Centrair)
[Dep.- YAMATO Baggage Service]
06:30-21:30 365 days Pick Up Location MAP
New Chitose
[Dep.Domestic Terminal, 2F - Post Office]
09:00-17:00 365 days Pick Up Location MAP

Please use the Premium delivery when you pickup at Haneda Int. Air port

Premium Airport delivery

Special Summer Campaign - FREE Premium Airport Delivery!

Other than air port office hours above ( Early moring or late eveing andpost office holiday )

NARITA / Terminal 1
[Arr.North/South Wing- QL Liner]
06:30-Last Flight 365 days 540 JPY Pick Up Location MAP
NARITA / Terminal 2
[Arr.- QL Liner]
06:30-Last Flight 365 days 540 JPY Pick Up Location MAP
KANSAI(KIX) / Terminal 1
[Arr.- JAL ABC Counter]
06:15-22:30 365 days 1,420 JPY Pick Up Location MAP
Haneda
[Dep.- JAL ABC Delivery Counter]
24H 365 days 1,220 JPY Pick Up Location MAP
New Chitose
[Arr.- Temporary Baggage Storage]
07:30-19:00 365 days 1,620 JPY Pick Up Location MAP
Fukuoka
[Arr.- YAMATO Transport Counter]
07:30-21:30 365 days 1,620 JPY Pick Up Location MAP

HOW TO RETURN Wifi Devices (FREE)

When you rent your device, you will receive the rental items, plus a prepaid return envelope. To return the device to us, please place all rental items into the prepaid return envelope, seal it, and then drop it in any mailbox. You will easily find mailboxes all around Japan, as well as in the airport before the security gates. You do not have to directly return the rental items to our office counter. If you have any questions, please contact us.

How To Return Instructions PDF

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